I rarely if at all, trust a shop to work on my vehicles due to past experiences so I would only let my husband or son touch them. Family is no longer available so when I required some work to be done, I was left calling many places for quotes and feeling something was off with each place I talked with. Not so with TrueCare. I knew I could trust this shop when Dave asked that I bring my vehicle in for a quick look prior to committing to doing the work or quoting a final price. He wanted to make sure he could perform the job without any "surprises" like so many other shops do. Dave then went the extra mile to further investigate current and after market options and the implication of both then called to talk about each one (he also was honest enough to say he would not be able to perform one of the options due to lack of equipment). He then asked me to think through both options then choose the one I wanted to go with (knowing I may take my car elsewhere). I had TrueCare do the work and could not be more pleased. I believe I have found a shop for the first time in my very long life that I trust and will use time and again for all my required vehicle work!